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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barbara Cripe

January 11, 2025

5  out of  5
rating by Barbara Cripe
"Virgil is a great access to your needs."
We responded:
"Barbara, thank you for allowing me to help you navigate your needs. I appreciate your trust in our agency!"
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Trina Gibson

January 10, 2025

5  out of  5
rating by Trina Gibson
"Stacy ,Jamie ,Virgil and a few others are always attentive problem solving and customer satisfaction driven I highly recommend this entire team hands down !!"
We responded:
"Trina! It’s always a pleasure to work with you! Thanks for your business!"
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Katie VanZant

December 30, 2024

5  out of  5
rating by Katie VanZant
"Jaime and Jacob are incredible and attentive each time that I come in! Thank you so much for your help!"
We responded:
"Katie! Thank you for your nice words about Jaime and Jacob! I’m glad you feel that they’ve done a good job for you. They work really hard to make our customers happy. You need to know that we truly appreciate you and your family. You are 3rd generation with us and we are humbled by your loyalty. Thanks and have a great 2025!"
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Zach pfeiffer

December 17, 2024

5  out of  5
rating by Zach pfeiffer
"Always available to help super friendly and will to help."
We responded:
"Zach! Thanks for your nice comment and great review. Our team is always here to help you with anything you need! "
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Jeffrey Friend

November 18, 2024

5  out of  5
rating by Jeffrey Friend
"I am extremely satisfied with the support and help that I received from Stacey at State Farm. I found myself with home and auto insurance expiring on December 14th due to my prior insurer pulling out of Ohio. Stacey provided estimates within 8 hours that met or was better than the prior policies for less money."
We responded:
"Jeffrey, Thank you for the nice comments about Stacey and our agency. I’m glad we’ve been able to help you get the coverage you need at an affordable price.This is where our job begins. We are here to deliver our promise when the unexpected occurs. Thanks again for your trust in our team!"
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Emma Guffey

October 5, 2024

5  out of  5
rating by Emma Guffey
"Jaime is always so helpful when I call in or email any concerns. Definitely recommend this location!"
We responded:
"Emma! Thanks for your nice words. Jaime works really hard to meet our customer’s needs. I’m glad that you see that too! Virgil "
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M G EVANS

October 3, 2024

5  out of  5
rating by M G EVANS
"Excellent service. Friendly and knowledgeable."
We responded:
"Thank you for sharing your experience. We truly appreciate your feedback and your insurance business! Virgil "
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Candace Morales

October 3, 2024

5  out of  5
rating by Candace Morales
"I used to work at this office but I am also a customer of this office. I love them all and everyone makes you feel like you’re family. They go above and beyond and when I was there, everyone always did everything they could to help our customers. Between Stacey, Jaime, Seth, and Jacob, you will most definitely be taken care of!! Virgil is a great agent as well but the office staff just make it or break it and they are awesome!"
We responded:
"Thanks Candace! You’re a great person too and we miss seeing you every day. I know our team appreciates you and your nice comments. All of us wish you great success in all you do!"
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Seth H

October 2, 2024

5  out of  5
rating by Seth H
"I have to say this is the best insurance agency I have had business with! The staff is always super courteous and knowledgeable about every situation I have. There has been a few times they were not sure but took the time to research and call me back with the correct information. I can’t thank the team and Virgil enough for the level of service they provide (Jacob, Jaime, Stacey and Seth). Super helpful for my life insurance needs and set me up on a plan that will help me in retirement!!! I never knew my insurance could help me do so much! If I could leave more than 5 stars I would!"
We responded:
"Thank you! We truly appreciate your trust in our agency. Your nice comments mean a lot to all of us.! "
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Mike Viars

October 2, 2024

5  out of  5
rating by Mike Viars
"I have been a customer of Virgil Lovitt agency for many years. I want to recognize Seth he has always been very helpful every time I call with any issue"
We responded:
"Mike! Thanks for having your car and home insurance with us for 30-40 years. I will share this with Seth. He works really hard to serve our customers and he will be thrilled for your nice words. If you need anything, please just give us a call! Virgil "
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Kathleen ventura

October 1, 2024

5  out of  5
rating by Kathleen ventura
"Super super helpful!! They gave me all the assistant that I need when my car broke down, and assist me right away. Easy communication. I’ve been with Virgil Lovitt State Farm since I was a teen and never left. When I used to go to their office Virgil will treat me, himself. And everyone will welcome you with a smile. I love this office!"
We responded:
"Thanks Kathleen! We are really flattered by your nice comments. It’s been a pleasure working with you for all of these years. My team and I appreciate you and we’re always here for anything you need!"
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Carla O

October 1, 2024

5  out of  5
rating by Carla O
"I love this State Farm office! I have been with Virgils office for over 20 years! The staff is absolutely amazing and are always so helpful. The staff is like family I love that when I walk into the building I'm a person not just a policy. They know me by name, they answer all of my questions efficiently and timely. I truly have no complaints and would recommend them to anybody! I appreciate their service! Thank you Virgil Lovitt State Farm."
We responded:
"Carla! Wow! Thank you for this nice review. You’re the one that has allowed us to serve you for over 2 decades.please let us know if you need anything for your car and home insurance and we’ll always do our best to help you with it. Virgil "
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Tim Tudor

September 30, 2024

5  out of  5
rating by Tim Tudor
"The people that work at Virgil events have been very helpful with any questions that I’ve had been with them since 1979 never had an issue"
We responded:
"Thanks Tim! You are appreciated and I know my team will be very happy to see your nice comments. It’s been great having you choose our agency forty plus years. Thank you and let us know if you need anything with your car and home insurance!"
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Morgan Huddleston

September 25, 2024

5  out of  5
rating by Morgan Huddleston
"I worked with Jacob Bennett to get life insurance and he was very responsive, helpful, and guiding through the whole process. I was able to ask questions across multiple days of planning and preparing all of the necessary information. I would recommend this agent and office to anyone looking to setup a new policy for the first time ever."
We responded:
"Hi Morgan! Thank you for your nice comments about Jacob. He works really hard to tailor your coverage to what you need. Thanks for choosing us for all of your insurance needs!"
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Kayla Reeves

September 24, 2024

5  out of  5
rating by Kayla Reeves
"Virgil and his team have provided me with excellent service last summer when I got in a car accident. They handballed everything and made it very easy for me. They have proven that they really do care about customer service when they took the time to help me make an insurance quote for an assignment I have for a collage class."
We responded:
"Thanks Kayla! We’re thrilled that you chose us for your car insurance! Please let us know how we can help you with whatever you need!"
Profile photo of Gale Caudill

Gale Caudill

September 24, 2024

5  out of  5
rating by Gale Caudill
"Been with State Farm for 28 years. I highly recommend Virgil and his team. They have taken good care of our needs."
We responded:
"Hi Gale! It’s been great working with you over 3 decades! We appreciate serving you with your car, Home and Life Insurance needs. It’s an honor, sir! "
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Kelly Cupp

September 24, 2024

5  out of  5
rating by Kelly Cupp
"I have been a customer of Virgil's since 1992 or 1993. Always great personal service from him. His employees are top notch and very knowledgeable."
We responded:
"Thank you Kelly!! You have a wonderful family ! It’s been great working with you for 30+ years! You know we’re here for anything you need!"
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Tammyq Ayers

August 22, 2024

5  out of  5
rating by Tammyq Ayers
"I have been with State Farm for over 43 years and have never had any problems with them. My car was hit by someone with Allstate. I had to get a rental and there were problems with me getting reimbursed my money. Contacted Seth with State Farm ( not Jake) to see if he had any advice I could use. He contacted Allstate on my behalf and was on the phone for an hour with them. This after I had repeatedly tried to resolve on my own. Long story short, Seth resolved this problem for me."
We responded:
"Thanks Tammy! We certainly appreciate your car and home insurance for so many years. We’re glad that Seth was able to help you navigate your claim and get you the results you needed. We are always happy to assist with any questions you may have. Thanks again! - Virgil "
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Nicholas McLeod

August 9, 2024

5  out of  5
rating by Nicholas McLeod
"Candace and Jacob helped me set up my policy when I moved to the area. Both were extremely helpful, responsive, and understanding with regards fo my situation. Working with them was easy and has been a pleasure."
We responded:
"Thank you Nicholas! We really appreciate your business. We appreciate your nice words about Candace and Jacob . We are always glad to assist with anything that you need."
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Joe Sharpshair

August 7, 2024

5  out of  5
rating by Joe Sharpshair
"I was leaving for vacation and I signed a contract to have work done to the house. I had three days to cancel the contract. I emailed Virgil Lovitt State Farm asking some questions. I received a phone call quickly and Candace gave me valuable information. I canceled the contract and feel relieved of making a costly mistake."
We responded:
"Joe! Thanks for your nice words. We are blessed to have you as part of our agency. I’m glad that Candace was able to assist you with your questions. Anytime you want to chat, just let us know!"
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james stephens

August 3, 2024

5  out of  5
rating by james stephens
"Staff was very helpful,knowledgeable,and courteous."
We responded:
"Jim! Thank you for your nice words. We appreciate you stopping in for your car and Home Insurance and we promise to take great care of you and your wife. Have a great weekend! "
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Isaac Wiggenhorn

July 10, 2024

5  out of  5
rating by Isaac Wiggenhorn
"I have been with Virgil Lovitt and his team for 2 years now. I have been working with Candace mostly, and she is amazing. I have a fleet of 34 vehicles with them and just switched my personal auto! Definitely recommend!"
We responded:
"Isaac! Thank you for your nice comments about Candace and our agency. She is a great member of our team and we’re glad you appreciate her service. Thank you for trusting us with your car insurance. Please know that we are all here to support your needs. Have a great week! Virgil "
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S. S.

June 20, 2024

5  out of  5
rating by S. S.
"Jacob provided excellent customer service as I shopped for new home and auto rates. It is so nice to work with someone who is kind, thorough and prompt! If you’re looking for new policies, I’d definitely recommend giving The Lovitt Agency a call to see what they might be able to help you with! Thank you, Jacob! You go above and beyond!"
We responded:
"Thank you so much for your great review!Jacob is a valued member of our team and we are very happy that you are pleased with his assistance. Our goal is to always tailor your policies to your needs. We’re glad that you appreciate this. Jacob will be excited to see your comments. Thanks again! Virgil "
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Ron Morningstar

May 30, 2024

5  out of  5
rating by Ron Morningstar
"Absolutely awesome customer service and peace of mind with claim we had when on vacation in TN. State Farm approved windshield claim and Safelite did the rest! Thanks Ron & Carol Brefol-Morningstar"
We responded:
"Ron & Carol, Thank you for your nice words. My team and I Appreciate you both for your loyalty to our agency and we’re really glad you are happy with your claim service. If there’s anything we can do for you on your Car, Home and Life Insurance, just let us know!"
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Kathy Clark

February 24, 2024

5  out of  5
rating by Kathy Clark
"There isn't enough space to describe how much we love Virgil Lovitt and State Farm. During our many years we had some challenges that happened and Virgil returned our calls quickly. His staff when called takes care of all our needs when called. My family also has State Farm w Virgil and there are no complaints."
We responded:
"Kathy! Thanks for your nice comments! We truly appreciate you and your family being with us on your car insurance and home insurance for 4 decades. I’m glad that you’re confident that my team and I can meet your needs. If you need anything, please just let us know!"