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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica M

June 8, 2024

1  out of  5 rating by Jessica M
"I am a fourth generation (Cahill) Virgil Lovitt State Farm customer and I wish I could say that I'm treated as such. We have been in a battle with this agency for over a year to get our roof replaced and all they can provide us for coverage is a measly patch repair for our 30+ shingles that are missing, not to mention the shingles that are lifting or damaged. “Give time for the new shingles to get weathered” is not an appropriate response. We have multiple policies with this agency from homeowners, personal articles, and life insurance and soon to be boat and camper insurance but l can officially say we will be canceling all of our polices with this company and moving on to someone who cares about providing their customers with quality insurance and care. Attached picture is the patchwork they deem acceptable to be across most of my roof. P.s. our neighbors across the street with State Farm coverage got their roof replaced which was in complete better condition without any fuss."
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Ron Morningstar

May 30, 2024

5  out of  5 rating by Ron Morningstar
"Absolutely awesome customer service and peace of mind with claim we had when on vacation in TN. State Farm approved windshield claim and Safelite did the rest! Thanks Ron & Carol Brefol-Morningstar"
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Kathy Clark

February 24, 2024

5  out of  5 rating by Kathy Clark
"There isn't enough space to describe how much we love Virgil Lovitt and State Farm. During our many years we had some challenges that happened and Virgil returned our calls quickly. His staff when called takes care of all our needs when called. My family also has State Farm w Virgil and there are no complaints."
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Carole S

February 19, 2024

5  out of  5 rating by Carole S
"Virgil's office is very knowledgeable and helpful when addressing my insurance needs. I would highly recommend this State Farm office to anyone needing insurance. They definitely go out of their way to help you!"
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Bonnie Brandenburg

January 19, 2024

5  out of  5 rating by Bonnie Brandenburg
"Virgil, his son and everyone in this office is knowledgeable, helpful and very nice. We have car, house and life insurance with him, as well as a retirement account through financial. Always responsive, they listen and advise but never pressure. Years of great coverage from this super group."
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Logan Van Bever

June 22, 2023

5  out of  5 rating by Logan Van Bever
"Very helpful and supportive with all of my insurance needs!"
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May 23, 2023

5  out of  5 rating by Home
"Good insurance agency ! Highly recommend Virgil !"
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Christina Colegate

December 25, 2022

5  out of  5 rating by Christina Colegate
"I have been with Virgil for 26 years. He has helped me navigate through life while providing me with coverage appropriate to what I need at the time. Several times I have compared rates with others just to make sure that I am receiving the best products and rates, and every time I have been satisfied with my rates and products through State Farm. Also, I have had to make claims twice, and both times have been painless and easy to work with. Recently, after an accident to no fault of our own, and dealing with another insuranse provider (not State Farm) I am convinced he is the best choice and very grateful for their services when needed. Overall, very satisfied with Virgil and his team and will continue to use for the forseeable future."
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Sadie New

November 7, 2022

5  out of  5 rating by Sadie New
"Amazing people, amazing service. 10/10"
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Jim Lenhoff

October 18, 2022

5  out of  5 rating by Jim Lenhoff
"We have been protected by Virgil and his great team since 1985. Always good people and excellent service."
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Debbie Mackey

October 18, 2022

5  out of  5 rating by Debbie Mackey
"I have only been with Virgil Lovitt for a few years and this is the first claim that I have had to submit. His team was very helpful and assisted me as to who I had to contact and what I had to do. After my vehicle was repaired they called to make sure everything was to my satisfaction and asked if I had any further issues that they could help me with. Thank you to Virgil and all of his team."
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Terri Reckers

August 12, 2022

5  out of  5 rating by Terri Reckers
"Virgil has a hard working team under him. That doesn't mean they aren't all friendly and always keeping you in the loop. They work fast but are very patient. They need to be or I wouldn't be with this same family and office for 47 years and 3 generations."
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Danielle Hunter

June 30, 2022

5  out of  5 rating by Danielle Hunter
"Virgil Lovitt's office acted quickly and professionally when I had my accident and made the entire experience much easier. I will definitely be a customer for life!"
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kimberly xander

June 24, 2022

5  out of  5 rating by kimberly xander
"I joined Virgil Lovitt after having bad experience with another company! I hit a barrier wall with my truck and it was the easiest claim I have ever filed!! They made it so easy by taking care of everything!"
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Tyler Bast

March 16, 2022

5  out of  5 rating by Tyler Bast
"Excellent service and the know how to make sure customers are taken care of"
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Scott Ervin

October 21, 2021

5  out of  5 rating by Scott Ervin
"I gave State Farm a 5 star review because they were so helpful in saving me a lot of money on my car and apartment insurance. State Farm has been my dad's car and home owner's insurance company for 52 years..and my grandparents were insured by State Farm before that.. their agent was Virgil's father. Thank you Virgil Lovitt and State Farm..and agent Jaime !! Scott Ervin"
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Robin Fletcher

October 8, 2021

5  out of  5 rating by Robin Fletcher
"I have been with Virgil Lovitt’s State Farm office since I was 16 years old (initially with my parents of course). I am now in my mid-fifties and my vehicles and my home is through this office. Any communication or needs of insurance reports, claims or billing are always handled quickly and professionally with ease, which is why I plan to stay with this agency."
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Deb Harbison

March 5, 2021

5  out of  5 rating by Deb Harbison
"Virgil is a caring professional, a leader with integrity as a foundation. This is a winning solution to all your insurance needs."
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Donna Janssens

February 25, 2021

5  out of  5 rating by Donna Janssens
"Virgil Lovitt takes care of all of my insurance needs. His office is very responsive. Whenever, I have a homeowner claim or auto, I know I can depend on State Farm. I wouldn't go anywhere else."
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Jeremy Carr

February 19, 2021

5  out of  5 rating by Jeremy Carr
"Super friendly, relatable team. Quick to respond and happy to help. These are the people you want handling your insurance!"
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Tony Schutte

February 19, 2021

5  out of  5 rating by Tony Schutte
"Virgil and his team have always been responsive and professional whenever we interact. They continuously work to provide high-value and high-quality solutions to our insurance needs, without putting us into things we don't need nor want. Very good team to work with."
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Leslie Krause

February 12, 2021

5  out of  5 rating by Leslie Krause
"We've been with Virgil's office for over ten years. Fantastic group of people who always have our backs. Thank you guys!"
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Jeanne Reiser

February 12, 2021

5  out of  5 rating by Jeanne Reiser
"When it comes to insurance you never really know how good it is until you need it. My youngest was in a terrible car accident. Virgil and his team were so caring and amazing. The claim was processed quickly and all the medical bills were taken care of timely. Glad to have had them as my agent."
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Wes Fromcolumbus

February 11, 2021

5  out of  5 rating by Wes Fromcolumbus
"Contacted my friendly and proficient insurance agent’s office today, and received excellent service from Jamie. During this dark time of masks and covid, it was nice to be greeted by a sunny and pleasant voice, who was professional and efficient, and even thought one step ahead of me and anticipated my needs. Thanks for the great service today!"
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Nathan Evers

February 8, 2021

5  out of  5 rating by Nathan Evers
"Virgil and His staff are always attentive and knowledgeable. They always respond timely and with a level of professionalism that is second to none. They make the process easy and pain free. If you're looking for a reliable agent who understands your needs, then I highly recommend Virgil Lovitt and his team."