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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Starlyne Blye

Starlyne Blye

April 8, 2025

5  out of  5
rating by Starlyne Blye
"Sharrell, was awesome going over my policy with me, she was very informative about all the different coverages that are offered."
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Marissa D

April 7, 2025

4  out of  5
rating by Marissa D
"The agents that I have encountered have been friendly and knowledgeable in their roles. I have recently added renters insurance to my policy"
We responded:
"Hi Marissa! Thank you for letting us work with you on your car and home insurance coverage. We are always here for anything that you need. Virgil "
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Michael Francis

April 7, 2025

5  out of  5
rating by Michael Francis
"Great to work with! Always keep me updated and with great coverages."
We responded:
"Hi Michael! We appreciate you and your business. Let us know if you need us! Virgil "
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Elizabeth Ervin

April 7, 2025

4  out of  5
rating by Elizabeth Ervin
"Always has very friendly staff that call and check up!"
We responded:
"Thank you Elizabeth! We appreciate your trusting us with your insurance needs. Virgil "
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Julie Wood

April 4, 2025

5  out of  5
rating by Julie Wood
"After having the same insurance agent for over 30 years, my husband and I were a little hesitant about making a change when he retired. But switching to Virgil at State Farm turned out to be a great decision. He has been fantastic from the start—professional, thorough, and very easy to work with. He took the time to go through all of our policies to make sure everything was up to date and aligned with our current needs. It's clear that he genuinely cares about helping his clients and making sure they’re properly protected. We’re very happy to be working with him and feel confident knowing our insurance is in good hands."
We responded:
"Hi Julie! Thank you for your great comments. We appreciate your trusting us with your car, home and life insurance. We are here for anything you need!"
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Nancy Wagner

April 4, 2025

5  out of  5
rating by Nancy Wagner
"I’ve worked with Virgil for many years - he is the best! His team - including Candace, Austin and others are all fantastic!"
We responded:
"Thanks Nancy! We’re proud to be part of your team. Thanks for sharing your experience with our agency! Virgil "
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Randy Studebaker

April 3, 2025

5  out of  5
rating by Randy Studebaker
"Austin offered great detail with my coverage and also offered other coverage that would benefit me as well. Thanks Austin and thank you State Farm"
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Alfreda Ross

April 3, 2025

5  out of  5
rating by Alfreda Ross
"Austin and Vergil"
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Colleen Hoffman

April 1, 2025

5  out of  5
rating by Colleen Hoffman
"I've been a State Farm customer for several years, and when rates started rising last year, I dedicated a week to finding comparable coverage at a lower cost. Despite my efforts, I couldn’t find another home or auto policy that came close to matching the value I receive with Virgil at State Farm."
We responded:
"Hi Colleen! Thanks for sharing your experiences. I hope you know that we appreciate your cars and Home insurance and allowing us to help you along the way. Have a great day! Virgil "
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Sydney H

April 1, 2025

5  out of  5
rating by Sydney H
"Super helpful, easy to work with and respond quickly to requests via email."
We responded:
"Thank you Sydney! We appreciate you and your nice words! "
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Mark Hill

March 31, 2025

5  out of  5
rating by Mark Hill
"Nothing is too much for them to handle. Quickly and right the first time. We've been with them 25+ years and they just keep getting better. If there's a problem that can't be solved, talk to Jaime. If she can't solve it. It can't be solved. The whole crew in the office is a dream to work with. Check them out! You won't be sorry."
We responded:
"Hi Mark! Thank you for your nice comments about Jaime and our agency. Jaime tries really hard to make sure our customers' needs are met. I'm glad she was able to assist you this week. As you know, anytime you need us, we are here to help! Virgil "
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Doris White

March 31, 2025

5  out of  5
rating by Doris White
"Always helpful - would recommend for your insurance needs"
We responded:
"Doris, Thank you for trusting our agency with your car and home insurance for so many years. We appreciate your business and think the world of you and Larry. My best! Virgil"
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Craig Kelley

March 28, 2025

5  out of  5
rating by Craig Kelley
"Austin did powers had good recommendation for car rental insurance coverage. Plus he checked my emergency contact numbers."
We responded:
"Thanks Craig! We appreciate your trust in our agency for your car insurance. All of us, including Austin, are always happy to help! Virgil "
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Alesha Mack

March 28, 2025

5  out of  5
rating by Alesha Mack
"Virgil and his team are amazing to work with! I’ve been a client for over 30 years. I appreciate Sharrell for calling me to review and update my policy I appreciate her professionalism."
We responded:
"Hi Alesha! Thank you for your great rating. Sharrell will be thrilled you took time to mention her. We appreciate your long tenure with our agency. If you ever have questions on your car and home insurance, please give us a call! Virgil "
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Anna Ehlerding

March 27, 2025

5  out of  5
rating by Anna Ehlerding
"Attentive staff and thorough. Good experience with Sharrell."
We responded:
"Hi Anna! Thanks for your great rating. Sharrell is always happy to help. I’ll let her know about your kind words. Thank you for your trust in our agency! Virgil "
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Vicki Golinar

March 27, 2025

5  out of  5
rating by Vicki Golinar
"Great agency! Had a question about my policy, received excellent customer service with the answers. Thank you!"
We responded:
"Hi Vicki! Thanks for trusting our agency for your insurance needs. We’re always happy to assist with any questions you have. Have a great day!"
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Karen Howard

March 27, 2025

5  out of  5
rating by Karen Howard
"Talk to Sharrell Dowdell she was very helpful with my coverage and giving me additional information."
We responded:
"Karen, thanks for your great rating and nice words. We’re here to assist in any way. I’ll make sure that Sharrell sees your comments. She’ll really appreciate it and so do I. "
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Stephanie

March 27, 2025

5  out of  5
rating by Stephanie
"The office is always prompt and thorough answering my questions. They made the process of notifying them of our Living Trust super easy."
We responded:
"Hi Stephanie! Thanks for your nice note. We appreciate you so much! I’m glad we were able to take care of your concern quickly. Let us know if you need anything else. Virgil "
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Madison Irene

March 27, 2025

5  out of  5
rating by Madison Irene
"Austin was extremely helpful and professional! Iv been using you guys for 13 years and have had nothing but good experiences!"
We responded:
"Thanks Madison! I’m glad that Austin was there to help you with your insurance needs. We appreciate your business! Virgil "
Profile photo of William Dendler

William Dendler

March 26, 2025

5  out of  5
rating by William Dendler
"This agency has the absolute best customer service. Not only do they take care of you when you need to file a claim, but they also monitor your policies to ensure that you'll be covered in this ever-changing expensive world. The young man that called was very respectful and professional. Everyone at the Virgil Lovitt State Farm Agency treats each customer like family. You'll be hard pressed to find that kind of service anywhere else."
We responded:
"Bill, Thank you for your nice comments. We appreciate you and all of your family. Thanks for trusting us with your car, Home and Life Insurance over the last 40 years and being so great to work with. I’m glad you spoke with Austin today. He’s an important part of our team. - Virgil "
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John Cahill

March 26, 2025

5  out of  5
rating by John Cahill
"I've been with State Farm for 40 years and Austin reached out to try to save me money and see if I needed anything done better."
We responded:
"Hi John! We appreciate your business! I’m glad that Austin was able to help you! Please let us know if you need anything. Virgil "
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Matthew Bliemeister

March 25, 2025

5  out of  5
rating by Matthew Bliemeister
"Worked with Birgil and Austin and very happy with service"
We responded:
"Hi Matt! Thank you for your great feedback. We appreciate you and your family. I’m glad that Austin was able to help you review your policies today. He tries really hard to make sure you have what you need. Anytime you need something, just give us a call!"
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Regina Chambers

March 21, 2025

5  out of  5
rating by Regina Chambers
"With insurance, it’s all about the agent. I have been with Virgil for 40 years! No matter the situation, Virgil and his associates have helped me and given me advice to resolve problems. I cannot recommend them enough!"
We responded:
"Regina! We really appreciate you. Thanks for counting on our team for your Home and Auto Insurance. You and your whole family are always wonderful to work with. We’re always happy to help!"
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Kelly Fish

March 20, 2025

5  out of  5
rating by Kelly Fish
"These guys take great care of us! We've been with Virgil's office since 1994 and my husband's family way before that. The entire staff has always been kind and responsive to us. I highly recommend them and State Farm."
We responded:
"Hi Kelly! Thank you for your nice comments. We really appreciate your trust in our agency for your car, Home and other insurance needs. If you need anything, we’ll always be here to help!"
Profile photo of Karley Needham

Karley Needham

March 20, 2025

5  out of  5
rating by Karley Needham
"I have been with State Farm since I begin driving at the age of 16. They have always been so good to me and helped me whenever needed with insurance. Stacey is the best and has always helped me with anything each time I called in and so kind. Jacob and the others are always so pleasant when I call the office to get coverage added or taken away. I really appreciate having a good insurance agent. I can’t say enough good things about State Farm and Virgil Lovitt and his team. They are all awesome!! Thank you!!"
We responded:
"Karley! Wow! You have made our day! Thanks for sharing this. We appreciate your trust in us. Stacey and Jacob work really hard to take care of our customer’s needs and they are a valued part of our agency. Thanks for the loyalty you and your family have given us. Please reach out anytime we can help!"